Current members seeking to receive a hard copy of plan documents such as the Formulary, Provider Directory, Evidence of Coverage (Member Handbook) can do so by filling out the form below or by calling Member Experience at 1-888-256-5123 (TTY 711). You can reach us 8:00 AM – 8:00 PM, seven days a week (except Thanksgiving and Christmas) from October 1 to March 31 and 8:00 AM – 8:00 PM Monday through Friday (except holidays) from April 1 through September 30.
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