Member Experience

We go beyond just being a health plan; we’re your health partner! Our commitment is to provide you with useful tools and assistance, helping you make the most of your health coverage and achieve your wellness goals in a smart and effective way.

Contact Member Experience

Hours of Operation
October 1 – March 31: 7 days a week, 8:00 AM – 8:00 PM (except Thanksgiving and Christmas)
April 1 – September 30: Monday-Friday, 8:00 AM – 8:00 PM (except holidays)

Senior women, fitness or selfie of people on social media together for outdoor exercise in retirement. Photo, diversity or happy elderly friends hiking to take pictures on break in training in park.

Middle aged senior old couple holding documents reading paper bills paying bank loan online, calculating pension fees, payments, taxes, planning family retirement money finances using laptop at home.

Contact Us

Please use the form provided in the link below to send a private message. Our friendly Member Experience team will get in touch with you to help with any questions you might have.