Verda Healthcare, Inc. has a contract with the Center of Medicaid and Medicare Services (CMS) and Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. Our IT team is looking for a Systems Configuration Analyst to join our growing company with many internal opportunities.
Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare is looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity.
Align your career goals with Verda Healthcare Health and we will support you all the way.
Position Overview
The Systems Configuration Analyst is responsible for configuring, maintaining, and optimizing system software and tools to meet Verda’s Health Plan needs. This role involves analyzing business user requirements, implementing system configurations, troubleshooting issues, and ensuring that system performance aligns with business goals. The ideal candidate combines technical expertise with strong problem-solving, documentation, and communication skills.
This role will work closely with Operations, Clinical, and IT leadership to analyze, interpret, and implement various system needs, objectives, and performance, playing a crucial role in researching and testing new system releases for configuration opportunities and impacts.
This role reports to the Chief Information Officer (CIO) and will work closely with other executive operational leadership and business domain experts.
Responsibilities:
System Configuration and Maintenance
- Configure and optimize enterprise systems to meet user requirements and business objectives.
- Ensure accurate setup and modification of system parameters, workflows, and settings.
- Manage version upgrades, patches, and system updates.
Requirements Analysis and Documentation
- Collaborate with stakeholders to gather and document system requirements.
- Translate business needs into technical requirements.
- Maintain comprehensive documentation for system configurations, processes, and procedures.
Troubleshooting and Support
- Investigate, diagnose, and resolve system-related issues promptly.
- Provide technical support and training to users regarding system functionality and best practices.
- Develop and implement solutions to enhance system performance and reliability.
Quality Assurance and Testing
- Conduct system testing to ensure configurations meet business requirements.
- Identify and resolve errors or inconsistencies in system functionality.
- Assist in the development and execution of test plans.
Process Improvement and Collaboration
- Recommend process improvements to enhance system efficiency and effectiveness.
- Work closely with cross-functional teams, including IT, operations, and business units.
- Stay updated on emerging technologies and industry trends to propose innovative solutions.
Minimum Qualifications
- Bachelor’s degree preferred in Computer Science, Information Systems, or a related field
- 2-5 years of experience in system configuration, system administration, or a similar rol
- Demonstrated experience in health plan, MSO, or Financially Delegated IPA is preferred
- Demonstrated experience with claim, enrollment, and/or provider data systems is preferred
Professional Competencies
- Proficiency in system configuration tools and methodologies.
- Familiarity with database management and SQL.
- Strong documentation skills and experience with Microsoft Office tools and solutions
- Understanding of system lifecycle management and ITIL practices.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Ability to manage and prioritize multiple tasks, promote teamwork and fact-based decision making
- Critical listening, problem solving, and communication skills
- Ability to work independently and within a team environment
- Ability to work in a fast-paced, start-up culture with resiliency in a changing environment
Verda cares deeply about the future, growth, and well-being of its employees. Join our team today!
Job Type: Full-time
Benefits:
- 401(k)
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Life insurance
Schedule:
- Full-time onsite
- Standard business hours Monday to Friday/weekends as needed
- Occasional travel may be required for meetings and training sessions.
Ability to commute/relocate:
- Reliably commute or planning to relocate before starting work (Required)
PHYSICAL DEMANDS
Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds.
*Other duties may be assigned in support of departmental goals.